Rhino In A Box

Friday, February 03, 2006

A Customer Service Note...

No matter how hard you try, you will not please all of your customers. The ultimate goal is to please as many as you can and be polite to those you can't. When it comes to customer service, your mind must be like water. With ever changing technology, policies, p.c., and customer feelings, you must be able to be poured into any shaped vase and fit. If you become hardened and stale, you will simply break whatever you are being poured into.... Or break yourself.


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